New Best Doctors service comes to MSU
You should have recently received a welcome letter from “Best Doctors†at your home mailing address.  Best Doctors is a new service you can use to easily and confidentially get second opinions from medical experts all around the nation. When you are facing a serious diagnosis or making decisions about surgery, chemotherapy, radiation or any number of other complex treatment options, please consider calling Best Doctors at 1-866-904-0910.  There is no out-of-pocket cost to you for using this new service and any benefits-eligible member of your family can also use the service (regardless of whether they are actually enrolled in your benefits.)  If you missed the welcome materials from Best Doctors, you can view a copy of what was sent at: http://www.hr.msu.edu/benefits/benefits_docs/BestDoctorsKit.pdf
You also can learn more about Best Doctors and even initiate a contact with them by visiting their website at: www.bestdoctors.com/members.
Want to talk to your Health Plan in Person?
Representatives from both the Community Blue and BCN MSU health plans maintain office hours in the Human Resources office each week. Â Krystal Williams from Community Blue is available from 9 a.m. to 4 p.m. on Tuesdays and 1 p.m. to 4 p.m. on Thursdays in Suite 30 of the Nisbet Building. Â Jasmine Henry from BCN is available on Mondays from 9 a.m. to 4 p.m. and Thursdays from 9 a.m. to 1 p.m. in the same location. You can call 517-884-0128 to make an appointment with Krystal or Jasmine. Â Both also see walk-ins during their office hours, but those with appointments are seen first. Â Krystal and Jasmine can help you figure out claims issues or just answer your questions about your health plan coverage.
2012 Reminders
Please remember that as of January 1, 2012:
·      Any changes you made in your health plan selections during Open Enrollment in 2011 became effective (and the clock started over for the new plan year on any services that have deductibles in the plan you selected.)
·      If you are enrolled in Health Care Spending Accounts (HCSA) and have an HCSA debit card, that card is now drawing from your 2012 account.  You can still use funds left over in your 2011 account until March 15, 2012.  However, to access 2011 funds, you have to pay bills first and submit receipts by April 30, 2011 for reimbursement.  Only use the debit card to draw on 2012 funds.
·      Retirement plan consolidation changes took effect. The University’s approved vendors for new contributions are Fidelity Investments and TIAA-CREF and a new core investment menu is in place.
Questions? You can always contact the MSU Human Resources Benefits office with questions about your benefits. Â Call 517-353-4434 or 800-353-4434. Â Or email [email protected]. Visit www.hr.msu.edu for additional information.